The Consumer Financial Protection Bureau received nearly 28,000 mortgage-related consumer grievances in 2023, the regulator said. https://www.nationalmortgagenews.com/news/what-mortgage-borrowers-complained-to-cfpb-about-last-year
NextGenMortgage
Mortgage application volumes increase for second straight week
A greater number of refinances, particularly in the government market, led overall volumes higher, the Mortgage Bankers Association said. https://www.nationalmortgagenews.com/news/mortgage-application-volumes-increase-for-second-straight-week
Better reshapes LO comp as its losses shrink
The lender recorded a $59 million net loss in the fourth quarter, an 83% improvement from its third quarter performance. https://www.nationalmortgagenews.com/news/better-com-pivots-loan-officer-compensation-after-q4-loss
Biden’s speech elicits mixed reaction from housing industry
Regulatory reform – rather than Biden's proposed solutions – is needed to fix the inventory crisis, some say, but others applauded the president's buyer cost-cutting initiatives. https://www.nationalmortgagenews.com/news/bidens-speech-elicits-mixed-reaction-from-housing-industry
CFPB’s mortgage ‘junk fee’ blog draws ire and praise
While some said the agency was ignorant of its own rules, one trade group praised the goals of the posting. https://www.nationalmortgagenews.com/news/cfpbs-mortgage-junk-fee-blog-draws-mixed-reviews